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FAQs | Subscription
Frequently Asked Questions regarding Jen Subscriptions
16 articles
What subscription plans are available, and how do they differ? What if I want to buy packages of credits without a subscription?
How does the annual subscription discount work?
What happens if I upgrade or downgrade my subscription?
Can I switch from a monthly to an annual subscription?
How are credits allocated across subscription plans?
Can I purchase additional credits if I run out?
Do credits roll over to the next month if I don’t use them?
What is the refund policy if I cancel my subscription?
What happens to my account if I cancel my subscription?
Can I pause my subscription instead of canceling it?
Do you offer custom subscription plans?
What happens if I run out of credits while I’m in the middle of creating my next magnum opus?
Can I share my credits with my friend who’s convinced they’re the next big thing?
What if I sign up for a plan, but Jen ends up being more creative than I am?
Can I gift credits to a friend who needs an audio pick-me-up?
Why can’t you offer more free credits?